LottosGold – Terms and Conditions


    1. Introduction

    These Terms and Conditions (“Terms”) govern your use of the LottosGold website (“Website”) and services. By registering an account or using our services, you agree to be legally bound by these Terms. LottosGold is operated by Middleton Services Limited, a company registered in the United Kingdom (Company Registration Number 06435113).

    2. Nature of the Service

    LottosGold provides a lottery messenger service, providing the purchasing, storing and handling of the official lottery ticket entries. We act as an intermediary that purchases official lottery tickets on your behalf for participation in official lotteries. We do not operate any lottery service ourselves.

    3. Eligibility

    • You must be at least 18 years old to use our services.
    • You must ensure that participation is legal in your jurisdiction.
    • Certain country and territory restrictions apply. Residents of restricted regions will not be able to create an account. Registered players who subsequently move to a restricted region will no longer be able to make payments or initiate winnings claims.

    4. Account Registration

    • You must create an account before making purchases.
    • All information provided must be accurate and up to date.
    • You are responsible for maintaining the security of your account.
    • Only one account per person is permitted,
    • Once a Player account has been created, the Player agrees to be held strictly liable for any activities linked to their Player account. Any suspected breach of a Player account must be reported to LottosGold as soon as the Player suspects or becomes aware of that breach
    • LottosGold may only enter into playing agreements with Players who are legally permitted, under the laws of their jurisdiction, to use its services.
    • Any playing agreement made with a Player who is not legally entitled to participate may be cancelled, suspended, revoked, forfeited, or otherwise enforced at LottosGold’s sole discretion.
    • LottosGold and its officers, directors, employees, agents, and affiliates accept no responsibility for, and are expressly indemnified against, any actions taken by a Player who participates in the services while prohibited from doing so under the laws of their jurisdiction.
    • You should not attempt to bypass regional restrictions

    By registering an account, you confirm that you have read, understood, and accepted these Terms, which become legally binding and enforceable upon registration. We reserve the right to suspend or terminate accounts suspected of duplication, fraud, or misuse.

    5. Payments and Balances

    All transactions are conducted in Euros (€).

    Your account may contain:
    • Playing Pot – funds deposited for purchasing tickets
    • Winnings Pot – funds won from lottery participation
    Important:
    • Deposited funds cannot be withdrawn and must be used for ticket purchases.
    • Payments are processed immediately upon confirmation.

    6. Ticket Purchases

    • You are responsible for selecting your numbers, this includes future dated entries and are subject to the rules and procedures of the relevant lotteries entered.
    • Once a purchase is completed, it cannot be modified, cancelled, or refunded. Players must check their numbers carefully before completing the purchase.
    • Purchases are subject to lottery draw deadlines. Any tickets purchased after the cut off time will automatically be entered into the next draw.
    • Only the prices quoted at the time of the selection of ticket entries by the Players are valid.
    • LottosGold accepts no responsibility for errors made by the Player when requesting a ticket purchase. Players are solely responsible for ensuring that all numbers and details submitted are correct.
    • All card payments will display a payment descriptor on the order confirmation page at the time of purchase.
    • LottosGold may cancel any transaction suspected of fraud, and the Player’s account may be suspended.

    We will send confirmation of your purchase via email. If you do not receive confirmation, you must contact support promptly.

    7. Winnings

    • For smaller winnings, the amount will be credited to your Winnings Pot once confirmed. Where applicable, the amount shown will be less any taxes or other fees that would ordinarily be deducted from the total winnings amount, in accordance with rules and procedures of the relevant lottery operator.
    • Larger winnings may require identity verification and special collection arrangements. Where this is applicable LottosGold will contact the winning player.
    • Any costs related to claiming or transferring winnings are your responsibility.
    • You are responsible for any tax obligations in your jurisdiction.
    • Winning amounts advertised may differ from the actual amount received due to currency fluctuations, and the Player waives any claims arising from differences between published and received winnings.

    8. Dormant Accounts

    Accounts inactive for 365 days may be classified as dormant.
    • An account will be deemed inactive if there has been no attempt to log in to the account and no attempt to reach out to support to solve an issue logging in.
    • A monthly administration fee of €10 may be applied to remaining balances at the end of each calendar month.
    • Fees will not cause your account to go into a negative balance.
    • Any account activity will reactivate the account and cancel the fee for that calendar month. Any administration fees that have already been charged are non-refundable.

    9. Identity Verification

    To comply with legal and anti-money laundering requirements, we may request:

    • Government-issued ID (Passport, driving License, or ID card)
    • Proof of address (Utility bill, card or bank statement no more than 3 months old)

    Failure to provide required documentation may delay or prevent withdrawals.

    10. Liability

    To the fullest extent permitted by law:

    • LottosGold is not responsible for errors made by third-party lottery operators.
    • We are not liable for indirect, incidental, or consequential losses.
    • We do not guarantee uninterrupted or error-free service.

    11. Refunds

    • Refunds are not given where a card is charged as a result of customer negligence.
    • If a charge is made to a customer's card as a result of a genuine technical issue, we will enter into discussions.
    • Any refunds deemed valid will be made to the orignal method of payment.

    12. Third-Party Content

    LottosGold, its officers, directors, employees, agents, and affiliates, will not be liable for any loss or damage, whether direct or consequential, arising from content published by third party advertisers and marketers.

    13. Service Availability

    We reserve the right to:

    • Modify or discontinue services at any time
    • Refuse or cancel transactions suspected of fraud or misuse

    14. Data Protection

    We take reasonable measures to protect your data and handle personal information in accordance with our Privacy Policy.

    15. Complaints and Disputes

    Any complaints must be submitted in writing to our support team.

    Disputes will be resolved through:

    1. Mediation
    2. Arbitration

    before any legal proceedings.

    16. Changes to Terms

    We may update these Terms from time to time. Continued use of the Website constitutes acceptance of any changes.

    17. Governing Law

    These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England.

    18. Final Provisions

    If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.

    By using LottosGold, you confirm that you have read, understood, and agreed to these Terms and Conditions.

    (Last Updated: 01/04/2026)